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High Performance OrganizationTraditional Organization
Customer focused.Internally focused.
Decentralized structure with Centralized and bureaucratic
autonomous, self-regulating work units.structure.
Planning and coordination donePlanning and Coordination
by work teams.done by management.
Jobs are broadly defined andSpecialization and narrowly
employees possess multiple skills. defined jobs.
There may be many ways to achieveStandardization of performance:
same level of performanceone best way to do a job.
Minimum of rules. Values and Uniform, strictly enforced
common sense govern behavior.policies. Do it by the book.
Department boundaries determinedDepartment boundaries determined
by task inter-relationship (productby similarity of function
or process focused). (e.g.Accounting,Production, etc.)
Training focuses on total employee Training focuses on technical skills.
development (e.g. business under-
standing, teamwork, etc.)
Rewards based on contributions toRewards based on individual
effectiveness of team.performance.
Employees viewed as partners.Employee viewed as tools of
management
Quality of life of employees isAlienated and unhappy employees
imperative to company.accepted as given of industrial life.
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Start the transition today!
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